LEAD SALESFORCE

Company: TEPHRA
Location: Chicago
Posted on: November 16, 2024

Job Description:

Description:

Job Description:

---Lead a global team throughout the design, development, launch, and support of Salesforce.com solutions.

---Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.

---Collaborate with business and IT leaders to drive the complete technical architecture including the data flow and the integration between Salesforce and other enterprise solutions.

---Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.

---Architect and document solution design of Salesforce solutions.

---Transition solution designs to development resources responsible for building the solutions.

---Provide industry leading technical expertise with Salesforce.

---Help to resolve, mitigate technical/architecture issues, and risks as they arise.

---Develops detailed configuration specifications documentation for ready use by the technical team

---Manages customer communications, conflicts, and negotiations related to overall architecture design.

---Develop Proof of Concept for specific architecture/integration concepts.

---Guides customer through solution deployment.

---Team player with excellent verbal & written communication, interpersonal and presentation skills.

---Proven experience with the Configuration/Administration of Salesforce Service Cloud.

---Creating Technical requirements as an input to Salesforce solution design.

---Provide guidance to clients on leading IT and Salesforce practices.

---Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects.

---Capable of executing independent POCs to be transitioned to the scrum team for development.

---Associate with Salesforce.com Certification(s) and Architecture experience responsible for the following effort

---Plan and monitor technical consideration activities of the project.

---Perform health check for each org and assess orgs.

---Perform analysis of org configuration, customizations, and security.

---Prepare Salesforce Config workbook detailing customizations and configurations or org.

---Support the Project Manager in defining overall solution and strategy and document.

Qualifications:

---Minimum 8-12 years of experience in successful software project implementations related to CRM/Service Cloud Business scenarios.

---6+ years of experience working within the Salesforce platform on as senior technical lead/architecture roles.

---Experience working on a minimum of 3 Salesforce projects.

---Strong expertise in Lightning/Communities, APEX, hands on with coding, Flows, Triggers, Migration Tool, APIs Java Script, CSS, HTML, Templates and Web Services.

---Experience in customized Salesforce service cloud integration with CTI, ERP and legacy applications

---Good to have Salesforce Certified platform developer 1 & 2 certifications.

---Good to have Salesforce Application and System architect certifications.

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Keywords: TEPHRA, Oak Park , LEAD SALESFORCE, Other , Chicago, Illinois